Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains what personal information we collect when you visit or buy from averoandco.us, how we use it, who we share it with, and what choices you have. Please read it carefully.

Who We Are

This website and the brand Avero & Co are operated by L.C Innovations Group LLC, a limited liability company registered in the State of Wyoming, United States. We are the party responsible for the personal information described in this policy.

30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@averoandco.us
Phone: +1 307 213 8984
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET

Information We Collect

Information you give us directly

• Contact and delivery details: name, shipping address, billing address, email address, phone number
• Order information: the items you buy, order value, order history, returns and exchanges
• Account information: your email address and password, if you create an account
• Correspondence: the content of emails, calls, and messages you send us, including photos you attach to a return or damage claim
• Marketing preferences: whether you have subscribed to our emails

Information collected automatically

• Device and connection data: IP address, browser type, operating system, device identifiers, approximate location derived from your IP address
• Usage data: the pages you view, the products you look at, what you add to your cart, how you arrived at our site, and how long you stay

Payment information

We do not collect, see, or store your full card number, expiry date, or security code. Payments are processed directly by our payment providers, who are certified to the PCI-DSS standard. We receive only confirmation that a payment succeeded or failed, the payment method type, and the last four digits of the card.

How We Use Your Information

• To fulfil your order: take payment, pack and ship your parcel, send confirmation and tracking emails, handle returns and refunds
• To provide customer service: answer your questions and resolve problems with an order
• To operate and improve the store: understand which products and pages perform well, fix errors, and improve the shopping experience
• To prevent fraud: verify orders, detect suspicious activity, and protect against chargebacks and unauthorised transactions
• For marketing, where permitted: send you emails about products and offers if you have subscribed, and show you advertising on third-party platforms
• To meet legal obligations: keep tax and transaction records, and respond to lawful requests from authorities

Who We Share Your Information With

We do not sell your personal information for money. We share it only with the service providers we need to run the store, and only for the purposes described below:

• Shopify Inc. — our e-commerce platform, which hosts this website and processes order data on our behalf
• Payment providers — to process your payment and screen for fraud
• Shipping carriers — we pass your name, delivery address, and phone number so your parcel can be delivered
• Email and customer service tools — to send order notifications and manage our support inbox
• Analytics and advertising platforms — to measure how our store and our ads perform, and to show you relevant advertising. See the section on advertising below.
• Professional advisers and authorities — where we are legally required to disclose information, or need to establish or defend legal claims

If our business is sold or reorganised, personal information may be transferred as part of that transaction. We would notify you if that materially changed how your information is handled.

Cookies and Similar Technologies

We use cookies and similar technologies for three purposes:

• Essential: to keep your cart working, remember your session, and secure the checkout. These cannot be switched off without breaking the store.
• Analytics: to understand how visitors use the site in aggregate.
• Advertising: to measure the results of our advertising and to show you our products on other platforms.

You can block or delete cookies through your browser settings. If you do, parts of the store may not work correctly. Most browsers also let you send a Global Privacy Control signal, which we honour as an opt-out request for the browser you are using.

Advertising and Analytics Partners

We advertise on third-party platforms and use their measurement tools on our site. These partners currently include: [à compléter — ex. Meta (Facebook, Instagram), TikTok, Snapchat, Google].

These tools may set cookies and receive information about your visit, including pages viewed and purchases made, which they use to measure our advertising and to build audiences. Under some U.S. state privacy laws, this activity counts as "sharing" personal information for cross-context behavioural advertising, even though no money changes hands. You can opt out at any time — see your rights below.

How Long We Keep Your Information

We keep order and transaction records for as long as required by tax and accounting law, which is normally seven years. Account information is kept while your account is open. Marketing contact details are kept until you unsubscribe. Support correspondence is kept for up to three years. After those periods we delete the information or anonymise it.

Security

We use encryption in transit (HTTPS), restrict access to personal information to those who need it, and rely on service providers who maintain recognised security standards. No system is perfectly secure, and we cannot guarantee absolute security. Please do not send sensitive information such as card details by email.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Know and access the personal information we hold about you and how we use it
• Correct inaccurate personal information
• Delete your personal information, subject to records we must legally retain
• Receive a copy of your information in a portable format
• Opt out of the sharing of your personal information for targeted advertising
• Not be discriminated against for exercising any of these rights

To exercise any of these rights, email support@averoandco.us or call +1 307 213 8984. We will verify your identity before acting on a request, and will respond within the timeframe required by applicable law — normally 45 days. You may appoint an authorised agent to make a request on your behalf; we will ask for proof of that authorisation.

Residents of California have these rights under the California Consumer Privacy Act as amended. To opt out of the sharing of your personal information for targeted advertising, use the "Do Not Sell or Share My Personal Information" link in our footer, or contact us using the details above.

Marketing Emails

If you have subscribed to our emails, you can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us. We will still send you transactional emails about orders you have placed, such as confirmations, shipping notifications, and return updates.

Children

This store is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, contact us and we will delete it.

Visitors Outside the United States

We ship only within the United States, and our systems and service providers are located in the United States and Canada. If you visit this website from elsewhere, your information will be transferred to and processed in those countries, where privacy laws may differ from those in your own.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or to legal requirements. We will publish the revised version on this page and update the "Last updated" date above.

Contact Us

Avero & Co
A brand operated by L.C Innovations Group LLC

30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@averoandco.us
Phone: +1 307 213 8984

See also our Terms of Service, Return & Refund Policy, and Shipping Policy.